{"id":3,"date":"2026-06-27T13:54:07","date_gmt":"2026-06-27T13:54:07","guid":{"rendered":"http:\/\/medinatouna.school\/?page_id=3"},"modified":"2026-07-23T04:37:08","modified_gmt":"2026-07-23T04:37:08","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/medinatouna.school\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><strong>Last updated: July 23, 2026<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This policy explains how Medinatouna collects, uses, stores and protects personal data processed through the website https:\/\/medinatouna.school, its customer and student areas, its shop, its forms and its associated services.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Data Controller<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The data controller is:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Name :<\/strong> Medinatouna<\/li><li><strong>Address :<\/strong> Medina<\/li><li><strong>Email address:<\/strong> contact@medinatouna.com<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">For any questions regarding your personal data or to exercise your rights, you can write to contact@medinatouna.com.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Data that may be collected<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Depending on your use of the site, Medinatouna may process the following categories of data:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Identity and contact details: name, surname, email address, telephone number, postal address and country; ;<\/li><li>Account data: identifier, profile information, order history and access to the customer or student area; ;<\/li><li>data relating to orders: products or training courses chosen, dates of stay or training, options, participants, amounts, currency, invoices, payment status, cancellations and refunds; ;<\/li><li>data necessary for the organization of services: training or accommodation preferences and information that you voluntarily provide concerning the people who accompany you; ;<\/li><li>communication data: messages sent to support, requests for information, exchanges via email or WhatsApp and any comments; ;<\/li><li>Technical data: IP address, date and time of connection, browser type, device, language, security logs, pages viewed and technical errors; ;<\/li><li>measurement and advertising data: cookie identifiers, browsing events, interactions with the site and information transmitted by Google Analytics or Meta Pixel; ;<\/li><li>Limited payment data: amount, currency, chosen payment method, status, and transaction reference. Full bank details are processed directly by the payment providers and are not stored by Medinatouna.<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Information marked as mandatory on a form is necessary to process the request, create the account, or fulfill the order. Failure to provide this information may prevent the service from being provided. Other information is optional.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. Purposes and legal basis<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The data is used for the following purposes:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>responding to information requests and preparing a registration or order: pre-contractual measures; ;<\/li><li>create and manage a customer or student account: execution of the contract; ;<\/li><li>processing orders, payments, training, accommodation, digital access, cancellations and support: contract execution; ;<\/li><li>to issue invoices, keep the necessary records and meet tax, accounting or regulatory obligations: legal obligation; ;<\/li><li>send essential service messages, including order confirmations, account information and operational communications: contract execution; ;<\/li><li>Securing the site, preventing fraud, resolving incidents and protecting accounts: Medinatouna&#039;s legitimate interest in ensuring the security of its services; ;<\/li><li>defending or exercising rights in court: legitimate interest and, where applicable, legal obligation; ;<\/li><li>measuring audience and evaluating advertising performance using non-essential trackers: consent where required; ;<\/li><li>sending non-essential commercial communications: consent, or legitimate interest when the applicable regulations allow it and a right to object is offered.<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Medinatouna does not make decisions producing legal effects on a person solely on the basis of fully automated processing.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. Recipients and service providers<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Access to data is limited to authorized personnel who need it to provide Medinatouna services.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The data may also be communicated, to the extent necessary for their missions, to the following categories of service providers:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Hostinger, for hosting, backups and email services; ;<\/li><li>WordPress, WooCommerce and the extensions used for the operation of the site, the store and the accounts; ;<\/li><li>payment providers, including PayPal and card providers offered during the ordering process; ;<\/li><li>providers of transactional and support email sending; ;<\/li><li>Google, for Google Analytics and related services; ;<\/li><li>Meta, for Meta Pixel as well as links to Instagram, Facebook or WhatsApp; ;<\/li><li>professional advice, administrative authorities, judicial authorities or legally authorized bodies, when required by law or when the defense of Medinatouna&#039;s rights requires it.<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Each service provider processes data in accordance with its own commitments and applicable instructions. For more information, you can consult the privacy policies of Hostinger, Google, Meta, and PayPal.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Medinatouna does not sell the personal data of its users.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. International Transfers<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Medinatouna is based in Medina and some service providers may process data in Saudi Arabia, the United States or other countries outside the European Economic Area.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Where required by regulations, these transfers must be based on a recognized mechanism, such as an adequacy decision, standard contractual clauses, or any other appropriate safeguard declared by the service provider. You can request further information about these safeguards at contact@medinatouna.com.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. Shelf life<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Data is retained only for as long as necessary for the intended purpose, then deleted, anonymized, or archived when required by law. The following criteria are applied:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Information requests without an order: a maximum of three years after the last exchange; ;<\/li><li>Customer or student account: during the use of the account, then for a maximum of three years after the last activity, subject to data related to an order or a legal obligation; ;<\/li><li>orders, contracts, payments, invoices and supporting documents: during the performance of the service, then for the period necessary for accounting, tax obligations and the defense of rights; this period may reach ten years when the applicable regulations require it; ;<\/li><li>failed, cancelled or abandoned orders that are not subject to any retention obligation: deletion or anonymization at the latest after one year; ;<\/li><li>Commercial communications and proof of consent: until withdrawal of consent or a maximum of three years after the last active contact; ;<\/li><li>technical and safety logs: a maximum of twelve months, except for incidents requiring longer retention; ;<\/li><li>comments and associated data: during the publication of the comment, then until its deletion or anonymization; ;<\/li><li>Cookies and audience measurement data: according to the duration indicated by the provider and the choices expressed; when European recommendations apply, the duration of audience measurement trackers should not exceed thirteen months and the associated information twenty-five months.<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Data may be retained for a longer period when required by law, a request from an authority, or a legal dispute. Access to it is then limited to that purpose.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. Cookies and trackers<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The site uses cookies that are strictly necessary for the shopping cart, order processing, authentication, security, language settings, and account functionality. Their use is based on the technical necessity of the requested service.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The site also uses Google Analytics and Meta Pixel. These tools may receive technical information and browsing events, including IP address, browser or device identifiers, pages viewed, and interactions with the site.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As of the date of this policy, these trackers may be loaded when you visit the site. This information does not replace the prior collection of consent where required. You can limit or delete cookies from your browser settings and use the opt-out mechanisms offered by Google and Meta. Refusing non-essential trackers should not prevent access to the site&#039;s main functions.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8. Data relating to minors<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The services may involve families or minor participants. Information concerning a minor must be provided by their parent, legal guardian, or an authorized person. Medinatouna does not seek to collect data directly from minors without the involvement of their legal guardian.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please do not transmit sensitive data or documents concerning a minor that are not strictly necessary for the organization of the service.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">9. Security<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Medinatouna implements technical and organizational measures designed to protect data, including the use of the HTTPS protocol, limiting administrative access, security updates and regular backups.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Since no system offers absolute security, Medinatouna handles detected incidents and takes the necessary measures to limit their consequences. When notification is legally required, the individuals concerned and the relevant authorities are informed.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">10. Your rights<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Subject to the conditions set out in the applicable regulations, you may request:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>access to your data; ;<\/li><li>their rectification; ;<\/li><li>their erasure; ;<\/li><li>the limitation of treatment; ;<\/li><li>the portability of the data you have provided; ;<\/li><li>opposition to processing based on legitimate interest; ;<\/li><li>You may withdraw your consent at any time, without affecting the processing carried out before this withdrawal.<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">You can exercise your rights by writing to contact@medinatouna.com. To prevent disclosure to a third party, proof of identity may be requested when strictly necessary.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Medinatouna responds within the time limits stipulated by applicable regulations. If you believe your rights have not been respected, you can contact the competent data protection authority in your country of residence. For individuals located in France, this is the Commission Nationale de l&#039;Informatique et des Libert\u00e9s (CNIL), accessible at https:\/\/www.cnil.fr.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">11. External Links and Services<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The site may contain links to WhatsApp, Instagram, PayPal, or other external services. When you use these services, their respective privacy policies apply. Medinatouna is not responsible for data processing carried out directly by these third parties outside of the site.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">12. Policy Amendment<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">This policy may be updated to reflect changes to the website, services, providers, or regulations. The date of the last update is indicated at the top of the page. Any significant changes will be communicated appropriately when required by law.<\/p>","protected":false},"excerpt":{"rendered":"<p>Derni\u00e8re mise \u00e0 jour : 23 juillet 2026 La pr\u00e9sente politique explique comment Medinatouna collecte, utilise, conserve et prot\u00e8ge les donn\u00e9es personnelles trait\u00e9es par l\u2019interm\u00e9diaire du site https:\/\/medinatouna.school, de ses espaces clients et \u00e9tudiants, de sa boutique, de ses formulaires et de ses services associ\u00e9s. 1. Responsable du traitement Le responsable du traitement est : [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/medinatouna.school\/en\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/medinatouna.school\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/medinatouna.school\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/medinatouna.school\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/medinatouna.school\/en\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":2,"href":"https:\/\/medinatouna.school\/en\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":9188,"href":"https:\/\/medinatouna.school\/en\/wp-json\/wp\/v2\/pages\/3\/revisions\/9188"}],"wp:attachment":[{"href":"https:\/\/medinatouna.school\/en\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}